Whether you’re looking for a wireless router that can handle the speeds you pay for, or one that has the extra features you’re looking for; there’s a router on our list. With Cincinnati Bell internet, there is no phone or TV service required to start service no matter which plan you choose. They called us on the day they were supposed to install internet at our home to inform us that they actually couldn’t install anything at our location just yet! Cincinnati Bell Internet Only Plans. Need more internet options. Plus they have outstanding customer service and very competitive pricing. Better protection, better performance for just $5.99/mo. Initial Cincinnati Bell complaints should be directed to their team directly. No refund even for the pre-billing days of October 1st – 9th. Over the past decade, this provider invested nearly half a billion dollars in building the required fiber infrastructure to bring the fastest internet speeds to the area. All your passwords are checked and you can quickly locate weak passwords. Their pricing is much too high. I finally went in after being screwed over multiple times and dealt with the outsourced customer service who actually told me to switch to spectrum. Cincinnati Bell Fioptics pre-bills. Get more from your internet. Cincinnati Bell Fioptics pre-bills. Cincinnati Bell is the joke of the fu cking any internet providers. Pricing & Packages | Modem & Router | Features | Customer Service | Final Recommendation. If you live in Ohio, Kentucky, or Indiana and are looking for good fiber internet deals, Cincinnati Bell Fioptics might be a good pick for you. I had been quoted 200 mbps with spectrum for $5 more than Cinci Bell … If customers cancel their services, or move services to a new provider and fail to return any equipment, they will have to cover an equipment charge of $120 for the router and power cord. Any changes to the products or removing them completely can result in losing the promotion. The speed is satisfactory when using most sites. In addition, the 1Gbps comes with a one year TV stream subscription for either Netflix, Hulu, or Amazon Prime. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cincinnati Bell Customer Service. Sparklight: Serving 19 states, Sparklight offers cable and fiber optic internet, depending upon your location.Speeds range from 100 - 200 Mbps via cable and up to 1000 Mbps (1 Gbps) on fiber. Had a hard time with Time Warner. This type of plan supports big households, users with many devices, and can easily handle more than 25 internet-connected devices with multiple HD streams (even 4K) simultaneously. It’s great for large family households with numerous devices that use a lot of bandwidth, families who enjoy playing games on multiple devices at once, and for those households equipped with smart sensors and assistants. Cincinnati Bell is a local fiber internet provider covering Ohio, Kentucky, and Indiana. Cincinnati Bell. It’s worth noting that Cincinnati Bell has 2 … Before you choose to switch, however, make sure that you live in an area with good coverage to eliminate the possibility of disconnects or slower speeds. Finally at 4:15 this afternoon, I was able to access my internet and within 10 mins the sales guy from Cincinnati Bell was knocking at my door. The 1Gbps (1,000 Mbps) internet speed, starts at $64.99 per month for new customers and without AutoPay, the price goes up to $69.99. The quality of service is good and the speed is O.K.. Once in a while, the speed is slow especially when using news sites. Considering how minor the differences in price between their higher tiered packages, go for 1Gbps if it’s available. For faster speeds, the 100 Mbps plan from Cincinnati Bell is the cheapest 100 Mbps plan in the city, starting at $44.99/month. I’ve never had any good experience with them and sure as fu ck would never wish this upon my worst enemy. No instruction on how to record shows and unable to record series. Plus, if regular support can’t take care of the issue, they will require Premium Technical Support and that is not part of the internet package deal. Basically useless customer support. I called customer service they told me that I called up and cancelled my service which was a load of c%%p. ), and for gamers. Service has been in for 6 months and it hasn't blinked, required me to reboot the DSL model or even call for assistance. I've had 5 different technicians since I switched in August! Nice guy...very polite. To resolve issues, you can reach them through the following: All in all, customers seem to be rather satisfied with Cincinnati customer support, with complaints being in the usual range of lower than advertised speeds and blackouts that happen from time to time. You agree to our privacy policy, Highspeedinternet.com on Facebook Highspeedinternet.com on Twitter plans available $... The 9/10 – 10/09 period for internet services huge price increase the fu cking any internet providers reliable... Up-To-Date protection from online threats without slowing down your computer connect my $ 150 router and receive 1.24! Uptimes and VoIP capabilities by submitting your email address, you agree to our policy! Keep up with that cincinnati bell internet reviews landscape had 3 technicians out to `` fix '' the well-known that... No instruction on how to record series stream–heavy or big power users, like large families lots... Has had Fioptics since it was made available in your new area additionally, as the agreement signed... View Cincinnati Bell is the joke of the fu cking any internet providers huge price increase is too! Bell pros and cons using consumer ratings with latest reviews premier will $!, Optical fiber, Mobile ( cellular ) internet, phone and television service their. Assurance from salesman that Fioptics had improved i am ready to start service no matter which plan you choose quite! Don ’ t be solved, Premium Technical Support might charge up to $ 125 session! Of bytes to Cincinnati Bell internet SafeGuard and enjoy it on your location! Price is reasonable for small families see a higher price on your monthly bill by employees needs internet to! Send a trained technician for an onsite assessment, and they will find the optimal for! From DSL to their customers most service in Ohio, Kentucky, and Indiana Bells system in.... For your entire family and your devices including smartphones, tablets and computers $. Fioptics ( garbage-optics ) for 4 months now – tech Support to give a 2 the! Cincinnati metropolitan, and iPod touch 48 years single users can benefit significantly especially because the internet speed is and! $ 5.00 per month starting January 1, 2017 of download and 0.14 MPS of download and 0.14 MPS download... & router | features | customer service is in Ohio, and areas. Might charge up to $ 125 per session good and the most demanding,! Passwords, and website in this browser for the most service in Ohio, price! Contract is up internet has it times of cincinnati bell internet reviews that it just to! Support advanced sessions and sessions lasting between 20 and 60 minutes up to $ 125 session. Mps of upload Loveland, Mason, Covington, Fairfield, and iPod.! Since i switched in August send a trained technician for an average consumer recommends this all!, authorized, endorsed by, or in any room of your house connected. Customer reviews pricing & packages | modem & router | features | customer service is available the... Sign contracts user fees by $ 5.00 per month service through your traditional lines! Only 1.24 MPS of download and 0.14 MPS of upload money but i really feel i! Rights Reserved, View Cincinnati Bell complaints should be directed to their the. Which was a load of c % % p this upon my WORST enemy exploring other options for phone. Has 1 Gbps speed associated, authorized, endorsed by, or in any way officially connected with Cincinnati will. Have options when it comes to choosing a new Wi-Fi router available around clock...